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Melissa Citovic-Vukotic

M Citovic-Vukotic Ins Agcy Inc
7513 York Road
Parma, OH 44130-7301

Office is located on York Road between Pleasant Valley Road and Sprague Road

Would you like to create a personalized quote?

My name is Melissa and I’ve been a State Farm Agent since 2002! I grew up in the Cleveland area and I’m proud to be your local State Farm agent. My office offers free Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance quotes 24 hours a day--call, text, or email us for yours! My team is licensed and trained to help you find every possible discount on your policy! We provide Notary Public service. Our team is multi-lingual in Bosnian, Croatian, German, Romanian and Serbian.

State Farm doesn’t just offer Car Insurance – my team can also help you with your Condo Insurance, Boat Insurance, RV Insurance, or Motorcycle Insurance! We also offer Business Insurance, Life Insurance, Liability Umbrellas, and Financial Service Products! We can also provide you with banking services. Give us a call or stop in so we can help you get the coverage you deserve!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products Offered

Banking, Mutual Funds, Annuities

FINRA’s BrokerCheck
9am - 5pm
Call us 24 hours a day!
7513 York Road
Parma, OH 44130-7301
Map & Directions


English, Croatian, German, Romanian, Serbian
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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our team is dedicated to providing excellent service and reliable information in order to offer the most viable options for each customer's needs. Each member of our team focuses in a specific area to help you protect your dreams and plan for the future. We are committed to providing Good Neighbor service in everything we do!

Our team is comprised of Andriy and Katarina who are all licensed to assist you with any and all needs you may have!

Katarina Dervisevic State Farm Agent Team Member

Katarina Dervisevic

Customer Relations Representative

Katarina Dervisevic is a Customer Service Representative, fluent in Bosnian, Croatian, German and Serbian. She also excels at servicing policyholders' insurance needs!


Snezana Tomic

Customer Service Representative


Dumitru Tranca

Customer Service Representative


Jim Konya

Available Positions

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.