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State Farm® Insurance Agent Melissa Citovic-Vukotic

M Citovic-Vukotic Ins Agcy Inc

7513 York Road
Parma, OH 44130-7301

Office is located on York Road between Pleasant Valley Road and Sprague Road

Profile photo of a State Farm Agent named: Melissa Citovic-Vukotic

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Office Info

Office Hours

9am - 5pm
Call us 24 hours a day!


7513 York Road
Parma, OH 44130-7301


English, Croatian, German, Romanian, Serbian

My name is Melissa and I’ve been a State Farm Agent since 2002! I grew up in the Cleveland area and I’m proud to be your local State Farm agent. My office offers free Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance quotes 24 hours a day--call, text, or email us for yours! My team is licensed and trained to help you find every possible discount on your policy! We provide Notary Public service. Our team is multi-lingual in Bosnian, Croatian, German, Romanian and Serbian.

State Farm doesn’t just offer Car Insurance – my team can also help you with your Condo Insurance, Boat Insurance, RV Insurance, or Motorcycle Insurance! We also offer Business Insurance, Life Insurance, Liability Umbrellas, and Financial Service Products! We can also provide you with banking services. Give us a call or stop in so we can help you get the coverage you deserve!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our team is dedicated to providing excellent service and reliable information in order to offer the most viable options for each customer's needs. Each member of our team focuses in a specific area to help you protect your dreams and plan for the future. We are committed to providing Good Neighbor service in everything we do!

Summer – Summer is here! Call us to protect your new summer vehicles such as RVs, four wheelers, motor-homes, boats, and jet skis!

Katarina Dervisevic State Farm Agent Team Member

Katarina Dervisevic

Customer Relations Representative

Hello, my name is Katarina, and I have been at Melissa's office since 2019. I truly enjoy my job and am proud to provide exceptional insurance service for all of our policyholders needs. I’m fluent in Bosnian, Croatian, German, and Serbian and appreciate that I get to use my language skills on a daily basis along with English. When I’m not at work, you can find me at a football game watching my son play or enjoying a nice cup of coffee with my daughter.

Snezana Tomic State Farm Agent Team Member

Snezana Tomic

Customer Service Representative

Hello, my name is Sue, and I am your go-to person for any billing questions and policy reviews. I was in the hospitality industry for over 30 years and decided to continue helping customers by meeting their needs through insurance. I have three kids and one granddaughter. If I am not in the office, I enjoy cooking and traveling with my husband.

Dumitru Tranca State Farm Agent Team Member

Dumitru Tranca

Customer Service Representative

Hi! I go by my middle name, Adrian, and I am a licensed customer service representative here at Melissa’s office. I can help with any questions you may have in Romanian as well. I handle life insurance, alongside customer service tasks like payments or policy questions. Outside of the office, I enjoy listening to music, going to the gym, and practicing Jujitsu!

Our Agency

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Melissa Citovic-Vukotic - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Parma.
  • Our office is open M-Fri 9-5pm & Sat 9-1pm.
  • I have been a State Farm agent since 2002.
  • I am a proud graduate of University of Dallas.
  • We currently have 4 team members at our agency.

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.