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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Radivoje Sivcevic

March 7, 2024

5  out of  5 rating by Radivoje Sivcevic
"This agency is fantastic! Been with them for a long time, whenever I have question they are quick to answer and have always been affordable for me! Katarina took the time to explain my insurance coverage in simple terms and gave clear, concise answers to all my questions. She is truly dedicated to providing the best customer service possible! I highly recommend this office for anyone looking for top-notch service."
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Desirae H

January 7, 2024

5  out of  5 rating by Desirae H
"I'm so happy I made the switch. I have no complaints so far!"
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Vanessa Petro

November 25, 2023

5  out of  5 rating by Vanessa Petro
"I am so happy I chose this place for my insurance. I was worried I wouldn’t be able to find one that was good but also affordable but Katrina was very helpful, answered all of the questions/concerns I had. Very kind people & very good business!"
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November 2, 2023

5  out of  5 rating by Zee
"I have been with Melissa’s team for a while and can’t be happier. The customer service is fantastic and everyone is personable. I would definitely recommend the agency for home, renters and car insurance."
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Karen Ashraf

October 25, 2023

5  out of  5 rating by Karen Ashraf
"Really thank you !!!❤️"
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Amanda Huber

October 12, 2023

5  out of  5 rating by Amanda Huber
"Extremely surprised with how much cheaper it is then other places around me"
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Vasilija Jekic

September 5, 2023

5  out of  5 rating by Vasilija Jekic
"I have been a customer for a very long time and have never encountered any negative interactions. This office staff is very professional and give you the time you deserve to take care of your needs and are always very responsive which to me is important. Great experience all these years!!!"
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Jobi Mundaniohl

August 29, 2023

5  out of  5 rating by Jobi Mundaniohl
"I've been a customer for 4 years so far, and I've always had a great experience with Melissa and her team. They are very accomadting and professional."
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Bojan Vidakovic

August 25, 2023

5  out of  5 rating by Bojan Vidakovic
"Best customer service ever!!! I am old customer of Melissa's office (15 years and counting). I just had new car added to my policy and had the old one removed. I talked to Sue and she was super nice and polite and she was very, very knowledgeable and helpful. Not just that she did what I asked her to do (add/remove car) but she also reviewed and made recommendations for my policy that resulted in really nice savings. We had nice chat, had some laugh that I really needed on this gloomy Friday! Super happy! Thank Sue! We need more people and business-like Melissa's State Farm Insurance!!!"
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Morris Flagg

August 23, 2023

5  out of  5 rating by Morris Flagg
"I Morris Flagg have been a long time customer of service since 2003 and I just wanted to let everyone know that State Farm Agent Melissa Citovic-Vukotic and staff have been amazing and very informative about all 3 of my policies and to top things off they treated me like family on June 6,2023 I lost my mother of 90 years young. And by chance I was calling to ask them something I had informed them that my mom had passed and they called to check on me and my family and even sent me and my family a card so I like to say Melissa and family stand up and take a bow . ONCE AGAIN THANK YOU FOR YOUR SUPPORT ! ! !"
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adel tawfiek

August 23, 2023

5  out of  5 rating by adel tawfiek
"I recently had the pleasure of working with an outstanding State farm insurance company Melissa office, and I cannot express enough how satisfied I am with their exceptional service and the invaluable assistance provided by their dedicated employees, Adrian and Sue. From start to finish, my experience with this insurance company has been nothing short of stellar."
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Carlos Jimenez

August 21, 2023

5  out of  5 rating by Carlos Jimenez
"Been with them for 6 years now. Best of the best."
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Alexander Diacu

August 21, 2023

5  out of  5 rating by Alexander Diacu
"I had an exceptional experience with this insurance company. Their customer service was top-notch, providing clear and prompt assistance throughout the process. They tailored a policy to fit my needs perfectly, and when I had to file a claim, the entire process was smooth and hassle-free. I appreciate their dedication to their customers' peace of mind and would highly recommend them to anyone in search of reliable insurance coverage."
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Hana Abdelmasih

August 15, 2023

5  out of  5 rating by Hana Abdelmasih
"Great costumer services they were nice so nice to us."
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Rosanne Cifani

August 14, 2023

5  out of  5 rating by Rosanne Cifani
"I am thrilled to share my exceptional experience with Adrian from Melissa Citovic-Vukotic State Farm agency. Adrian's customer service skills were truly outstanding, as he went above and beyond to assist me with all my insurance needs. His knowledge, patience, and friendly demeanor made the whole process effortless and enjoyable. I highly recommend Adrian for his remarkable dedication and excellent customer service."
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August 11, 2023

5  out of  5 rating by ZPharaoh
"Very friendly and very professional team"
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Nicole Miller

August 2, 2023

5  out of  5 rating by Nicole Miller
"Been with Melissa’s office for almost 10 years, i’ve never had one single issue they weren’t immediately able to resolve. They do it all with love and care as well, so you never feel like just another customer! So thankful for Sue today, as she solved my issue within 2 hours of hearing about it! Thanks guy you’re awesome!"
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Raymond Foster

July 27, 2023

5  out of  5 rating by Raymond Foster
"From helping me get setup with homeowners insurance easily to assisting me with my car loan issues, the employees here have been amazingly helpful!!!!"
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Eleanor Biehl

July 18, 2023

5  out of  5 rating by Eleanor Biehl
"I am a new client, and I am very pleased with the efficiency and friendliness of the team. I appreciate the courtesy, attention and respect that is shown to me each time I call."
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Borys Korduba

July 12, 2023

5  out of  5 rating by Borys Korduba
"It is by far the most gracious and humble establishment for insurance. I have ever been to they have a house. And it feels like you're at home with family. And they talk to you like you're a family member about insurance. And they try to knuckle you down with every little thing to try to get as much money as they can out of you. They were very fair. I will use them for the rest of my life."
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Ammar Kulic

July 10, 2023

5  out of  5 rating by Ammar Kulic
"Katarina was very helpful! Figured out my situation and handled everything for me. Thank you very much!!"
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Alexandria Clark

May 19, 2023

5  out of  5 rating by Alexandria Clark
"Nothing but fantastic things to say about this State Farm location!! Very attentive, easy to talk to and very helpful in all aspects of purchasing insurance! I worked personally with Katarina Dervisevic during the process of buying my first home and she was phenomenal! 10/10 recommend!"
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Samantha Emmert

May 4, 2023

5  out of  5 rating by Samantha Emmert
"Katarina , great service! Wonderful experience!"
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Joe El-Turk

May 1, 2023

5  out of  5 rating by Joe El-Turk
"Melissa, Katarina and Adrian are very helpful and knowledgeable and most importantly very honest and transparent when it comes to what to expect from insurance companies and their policies in general. They treat you like family and they are always there for you and most importantly they follow up quickly with any problems you might have. The best in town hands down! Keep up the good work . Like a good neighbor Melissa and her team are there !"
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Carly Hummel

April 30, 2023

5  out of  5 rating by Carly Hummel
"I went in and the place was nice and the girl who helped me was named katarina and she was very helpful and answered all of my questions that I had! Thank you Katarina youre the best!"