State Farm® Insurance Agent Melissa Citovic-Vukotic

"I have been a customer for a very long time and have never encountered any negative interactions. This office staff is very professional and give you the time you deserve to take care of your needs and are always very responsive which to me is important. Great experience all these years!!!"

"Best customer service ever!!! I am old customer of Melissa's office (15 years and counting). I just had new car added to my policy and had the old one removed. I talked to Sue and she was super nice and polite and she was very, very knowledgeable and helpful. Not just that she did what I asked her to do (add/remove car) but she also reviewed and made recommendations for my policy that resulted in really nice savings. We had nice chat, had some laugh that I really needed on this gloomy Friday! Super happy! Thank Sue! We need more people and business-like Melissa's State Farm Insurance!!!"

"I Morris Flagg have been a long time customer of service since 2003 and I just wanted to let everyone know that State Farm Agent Melissa Citovic-Vukotic and staff have been amazing and very informative about all 3 of my policies and to top things off they treated me like family on June 6,2023 I lost my mother of 90 years young. And by chance I was calling to ask them something I had informed them that my mom had passed and they called to check on me and my family and even sent me and my family a card so I like to say Melissa and family stand up and take a bow . ONCE AGAIN THANK YOU FOR YOUR SUPPORT ! ! !"

"I recently had the pleasure of working with an outstanding State farm insurance company Melissa office, and I cannot express enough how satisfied I am with their exceptional service and the invaluable assistance provided by their dedicated employees, Adrian and Sue. From start to finish, my experience with this insurance company has been nothing short of stellar."

"I had an exceptional experience with this insurance company. Their customer service was top-notch, providing clear and prompt assistance throughout the process. They tailored a policy to fit my needs perfectly, and when I had to file a claim, the entire process was smooth and hassle-free. I appreciate their dedication to their customers' peace of mind and would highly recommend them to anyone in search of reliable insurance coverage."

"I am thrilled to share my exceptional experience with Adrian from Melissa Citovic-Vukotic State Farm agency. Adrian's customer service skills were truly outstanding, as he went above and beyond to assist me with all my insurance needs. His knowledge, patience, and friendly demeanor made the whole process effortless and enjoyable. I highly recommend Adrian for his remarkable dedication and excellent customer service."

"Been with Melissa’s office for almost 10 years, i’ve never had one single issue they weren’t immediately able to resolve. They do it all with love and care as well, so you never feel like just another customer! So thankful for Sue today, as she solved my issue within 2 hours of hearing about it! Thanks guy you’re awesome!"

"It is by far the most gracious and humble establishment for insurance. I have ever been to they have a house. And it feels like you're at home with family. And they talk to you like you're a family member about insurance. And they try to knuckle you down with every little thing to try to get as much money as they can out of you. They were very fair. I will use them for the rest of my life."

"Nothing but fantastic things to say about this State Farm location!! Very attentive, easy to talk to and very helpful in all aspects of purchasing insurance! I worked personally with Katarina Dervisevic during the process of buying my first home and she was phenomenal! 10/10 recommend!"

"Melissa, Katarina and Adrian are very helpful and knowledgeable and most importantly very honest and transparent when it comes to what to expect from insurance companies and their policies in general. They treat you like family and they are always there for you and most importantly they follow up quickly with any problems you might have. The best in town hands down! Keep up the good work . Like a good neighbor Melissa and her team are there !"

"Been with Melissa and her State Farm Crew for over a year now and their service is absolutely EXCELLENT. Someone's always there to answer any of my questions and translate even the most complicated insurance jargon into something even I can understand. I was so happy with my car insurance (when's the last time you heard someone say that?!) that I ended up getting condo insurance with them as well. Couldn't be any happier. You have a customer for life!"