State Farm® Insurance Agent Melissa Citovic-Vukotic

"Katarina was amazing ! She helped me so much and was very friendly, I definitely recommend her to everyone looking for an agent !"

"I can’t say enough good things about my experience with Katarina at Melissa State Farm on York Rd. From the moment I reached out, she was incredibly professional, patient, and genuinely cared about helping me find the best options. Katarina made everything so simple to understand and took the time to answer all my questions without any rush. You can tell she truly loves what she does and values her clients. If you’re looking for someone who will go above and beyond for you, Katarina is the one to talk to. Absolutely outstanding service!"

"The best insurance agent we have used year over year. Comprehensive and informative every year our renewal comes. They invest the time to go over all current homes vehicles to ensure all of our assets have the proper coverage in place. Highly recommend 👍👍👍"

"My family and I have been with State Farm for almost 20 years, that tells you a lot! Always pleasure working with Malissa' team, especially Katarina. Last few years, Katarina is our to go person for anything my family and I need, she's been nothing but great to work with!"

"My family and I have been working with Melissa for more than 20 years, and I can confidently say that customer service has always been exceptional. Recently, I had multiple claims / requests, and Katarina was incredibly proactive in getting everything done efficiently without involving me much at all. I highly recommend Katarina and Melissa’s team for anyone seeking reliable and top-notch insurance services."

"Great agency ! Great people, especially Katarina, she will do her best to help you with any means. She will try and work what's best for you to answer all your questions. I highly recommend it."

"Found Melissa,Katarina and Taylor after a horrible experience with GEICO they were willing to insure me right away and they have been very understanding and accommodating to this very day!"

"Great service and such a pleasure working with Katarina, she is very knowledgeable and helpful. She took her time to address all of my questions and concerns!! Highly recommend"

"I am very thankful for the amazing service that was given to me by all the people working here! Especially Ljubica she was very professional and understanding."

"I have been with Melissa many years and had nothing but great support !!! Her team Katarina is always easy to work with and is willing to assist in any way."

"Katarina is the BEST!"

"Came in with my family the other day, and the staff is super helpful and friendly. I would recommend going to them!"

"Amazing service and the people there are wonderful, would definitely recommend it!"

"Super helpful and very friendly!!"

"The service provided to me by agent Katarina was wonderful. She is very professional and friendly. It's easy to see that she prioritizes customer satisfaction."

"Katarina is the best! Highly recommend!!"

"Low rates. These people are super nice and I don’t think I have had the quality of customer service like I got from them here. Super, super helpful! Would recommend them to anyone!"

"Best service"

"This agency is fantastic! Been with them for a long time, whenever I have question they are quick to answer and have always been affordable for me! Katarina took the time to explain my insurance coverage in simple terms and gave clear, concise answers to all my questions. She is truly dedicated to providing the best customer service possible! I highly recommend this office for anyone looking for top-notch service."

"I'm so happy I made the switch. I have no complaints so far!"

"I am so happy I chose this place for my insurance. I was worried I wouldn’t be able to find one that was good but also affordable but Katrina was very helpful, answered all of the questions/concerns I had. Very kind people & very good business!"

"I have been with Melissa’s team for a while and can’t be happier. The customer service is fantastic and everyone is personable. I would definitely recommend the agency for home, renters and car insurance."

"Really thank you !!!❤️"

"Extremely surprised with how much cheaper it is then other places around me"

"I have been a customer for a very long time and have never encountered any negative interactions. This office staff is very professional and give you the time you deserve to take care of your needs and are always very responsive which to me is important. Great experience all these years!!!"