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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claudio Torres

Claudio Torres

August 29, 2024

5  out of  5
rating by Claudio Torres
"I am very thankful for the amazing service that was given to me by all the people working here! Especially Ljubica she was very professional and understanding."
We responded:
"Thank you so much for your kind words, you are so appreciated!"
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Denis Borojevic

August 29, 2024

5  out of  5
rating by Denis Borojevic
"I have been with Melissa many years and had nothing but great support !!! Her team Katarina is always easy to work with and is willing to assist in any way."
We responded:
"Thank you for your kind words, Denis, we truly appreciate you!"
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Nikolina Milenkovic

August 29, 2024

5  out of  5
rating by Nikolina Milenkovic
"Katarina is the BEST!"
We responded:
"Thank you Nikolina, we appreciate you! "
Profile photo of Andjela Petrovic

Andjela Petrovic

August 26, 2024

5  out of  5
rating by Andjela Petrovic
"Came in with my family the other day, and the staff is super helpful and friendly. I would recommend going to them!"
We responded:
"Andjela, thank you so much for your kind words, we appreciate your review!"
Profile photo of Dimitrije Petrovic

Dimitrije Petrovic

August 23, 2024

5  out of  5
rating by Dimitrije Petrovic
"Amazing service and the people there are wonderful, would definitely recommend it!"
We responded:
"Dimitrije, we appreciate your review."
Profile photo of Kaleigh

Kaleigh

August 19, 2024

5  out of  5
rating by Kaleigh
"Super helpful and very friendly!!"
We responded:
"Thank you for leaving us a review Kaleigh, your kind words mean so much to us! We really appreciate you taking the time out to share your experience with us!"
Profile photo of Mia Sukalic

Mia Sukalic

August 8, 2024

5  out of  5
rating by Mia Sukalic
"The service provided to me by agent Katarina was wonderful. She is very professional and friendly. It's easy to see that she prioritizes customer satisfaction."
We responded:
"Thank you so much for your kind words, Mia! We really appreciate you taking the time out to share your experience with us!"
Profile photo of George Vujadinovic - Realtor

George Vujadinovic - Realtor

July 4, 2024

5  out of  5
rating by George Vujadinovic - Realtor
"Katarina is the best! Highly recommend!!"
We responded:
"George, we appreciate your review."
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heather legg

May 4, 2024

5  out of  5
rating by heather legg
"Low rates. These people are super nice and I don’t think I have had the quality of customer service like I got from them here. Super, super helpful! Would recommend them to anyone!"
We responded:
"Thank you so much for your kind words, Heather! We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you."
Profile photo of Slo S

Slo S

April 26, 2024

5  out of  5
rating by Slo S
"Best service"
We responded:
"Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Please contact our office, so we can thank you!"
Profile photo of Radivoje Sivcevic

Radivoje Sivcevic

March 7, 2024

5  out of  5
rating by Radivoje Sivcevic
"This agency is fantastic! Been with them for a long time, whenever I have question they are quick to answer and have always been affordable for me! Katarina took the time to explain my insurance coverage in simple terms and gave clear, concise answers to all my questions. She is truly dedicated to providing the best customer service possible! I highly recommend this office for anyone looking for top-notch service."
We responded:
"Thank you so much for your kind words, Radivoje! We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you."
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Desirae H

January 7, 2024

5  out of  5
rating by Desirae H
"I'm so happy I made the switch. I have no complaints so far!"
Profile photo of Vanessa Petro

Vanessa Petro

November 25, 2023

5  out of  5
rating by Vanessa Petro
"I am so happy I chose this place for my insurance. I was worried I wouldn’t be able to find one that was good but also affordable but Katrina was very helpful, answered all of the questions/concerns I had. Very kind people & very good business!"
We responded:
"Thank you so much for your kind words, Vanessa! We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you!"
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Zee

November 2, 2023

5  out of  5
rating by Zee
"I have been with Melissa’s team for a while and can’t be happier. The customer service is fantastic and everyone is personable. I would definitely recommend the agency for home, renters and car insurance."
We responded:
"Thank you so much for your kind words, Zee! We really appreciate you taking the time out to share your experience with us! Please contact our office, so we can thank you! "
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Karen Ashraf

October 25, 2023

5  out of  5
rating by Karen Ashraf
"Really thank you !!!❤️"
We responded:
"Karen, we appreciate you! "
Profile photo of Amanda Huber

Amanda Huber

October 12, 2023

5  out of  5
rating by Amanda Huber
"Extremely surprised with how much cheaper it is then other places around me"
We responded:
"Dear Amanda, Thank you so much for the feedback! We appreciate your review."
Profile photo of Vasilija Jekic

Vasilija Jekic

September 5, 2023

5  out of  5
rating by Vasilija Jekic
"I have been a customer for a very long time and have never encountered any negative interactions. This office staff is very professional and give you the time you deserve to take care of your needs and are always very responsive which to me is important. Great experience all these years!!!"
We responded:
"Thank you so much for your kind words, Vasilija! We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you."
Profile photo of Jobi Mundaniohl

Jobi Mundaniohl

August 29, 2023

5  out of  5
rating by Jobi Mundaniohl
"I've been a customer for 4 years so far, and I've always had a great experience with Melissa and her team. They are very accomadting and professional."
We responded:
"Dear Jobi, Thank you so much for the feedback! We appreciate your review."
Profile photo of Bojan Vidakovic

Bojan Vidakovic

August 25, 2023

5  out of  5
rating by Bojan Vidakovic
"Best customer service ever!!! I am old customer of Melissa's office (15 years and counting). I just had new car added to my policy and had the old one removed. I talked to Sue and she was super nice and polite and she was very, very knowledgeable and helpful. Not just that she did what I asked her to do (add/remove car) but she also reviewed and made recommendations for my policy that resulted in really nice savings. We had nice chat, had some laugh that I really needed on this gloomy Friday! Super happy! Thank Sue! We need more people and business-like Melissa's State Farm Insurance!!!"
We responded:
"Bojan, thank you very much for your kind words! It made our Friday as well! Your sincere and wonderful review is greatly appreciated!"
Profile photo of Morris Flagg

Morris Flagg

August 23, 2023

5  out of  5
rating by Morris Flagg
"I Morris Flagg have been a long time customer of service since 2003 and I just wanted to let everyone know that State Farm Agent Melissa Citovic-Vukotic and staff have been amazing and very informative about all 3 of my policies and to top things off they treated me like family on June 6,2023 I lost my mother of 90 years young. And by chance I was calling to ask them something I had informed them that my mom had passed and they called to check on me and my family and even sent me and my family a card so I like to say Melissa and family stand up and take a bow . ONCE AGAIN THANK YOU FOR YOUR SUPPORT ! ! !"
We responded:
"WOW! Thank you so much for your kind words, Morris! We really appreciate this amazing review! You are our family, and we are always here for you."
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adel tawfiek

August 23, 2023

5  out of  5
rating by adel tawfiek
"I recently had the pleasure of working with an outstanding State farm insurance company Melissa office, and I cannot express enough how satisfied I am with their exceptional service and the invaluable assistance provided by their dedicated employees, Adrian and Sue. From start to finish, my experience with this insurance company has been nothing short of stellar."
We responded:
"Thank you so much for your kind words, Adel! We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you."
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Carlos Jimenez

August 21, 2023

5  out of  5
rating by Carlos Jimenez
"Been with them for 6 years now. Best of the best."
We responded:
"Carlos, Thank you for taking the time to leave us such a nice review!"
Profile photo of Alexander Diacu

Alexander Diacu

August 21, 2023

5  out of  5
rating by Alexander Diacu
"I had an exceptional experience with this insurance company. Their customer service was top-notch, providing clear and prompt assistance throughout the process. They tailored a policy to fit my needs perfectly, and when I had to file a claim, the entire process was smooth and hassle-free. I appreciate their dedication to their customers' peace of mind and would highly recommend them to anyone in search of reliable insurance coverage."
We responded:
"Dear Alexander, Thank you so much for the feedback! We appreciate your review!"
Profile photo of Hana Abdelmasih

Hana Abdelmasih

August 15, 2023

5  out of  5
rating by Hana Abdelmasih
"Great costumer services they were nice so nice to us."
We responded:
"Thank you, Hana!"
Profile photo of Rosanne Cifani

Rosanne Cifani

August 14, 2023

5  out of  5
rating by Rosanne Cifani
"I am thrilled to share my exceptional experience with Adrian from Melissa Citovic-Vukotic State Farm agency. Adrian's customer service skills were truly outstanding, as he went above and beyond to assist me with all my insurance needs. His knowledge, patience, and friendly demeanor made the whole process effortless and enjoyable. I highly recommend Adrian for his remarkable dedication and excellent customer service."
We responded:
"Rosanne, thank you for taking the time to leave us such a nice review."