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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

[Phoenix Reavis]

January 31, 2023

5  out of  5 rating by [Phoenix Reavis]
"I have been A client of theirs for many years and I have no intentions of going anywhere. Anything that you could possibly want in an agent, they offer! Fast, dependable, affordable, responsive…all the things! If you’re shopping for insurance, look no further. Melissa and her staff won’t disappoint!"

Christi Brown

January 30, 2023

5  out of  5 rating by Christi Brown
"I had an excellent experience today with Katrina, she was super sweet and made everything fast and easy! State Farm gets 5 stars from me!"

Gabby Ennis

January 18, 2023

5  out of  5 rating by Gabby Ennis
"Amazing customer service, Adrian was really helpful and guided me through my issues!"

han jo

January 17, 2023

5  out of  5 rating by han jo
"Always pleasant, always thorough willing to go the extra mile. I can be a bit of a pest sometimes and they just roll with. It would recommend them to anyone."

Josh Hippley

January 17, 2023

5  out of  5 rating by Josh Hippley
"Katarina was AMAZING! She helped guide me through the process and was also able to beat my other insurance pricing while keeping the same/more coverages!"

Jennifer Huttner

January 13, 2023

5  out of  5 rating by Jennifer Huttner
"I have had great experience with this agency. Everytime I call with questions or concerns they go above and beyond and are so helpful. Today I called trying to figure out numbers for tax purposes between 2 cars and and dates for 2022. Adrian helped me today and went above and beyond making my life easier. Thank you!"

Tatyana Maricic

January 13, 2023

5  out of  5 rating by Tatyana Maricic
"Exceptional customer service, and very helpful agents. Best part is we saved money on our home and auto insurance by switching to State Farm."

Jesenia Acevedo

January 12, 2023

5  out of  5 rating by Jesenia Acevedo
"We love Melissa and the staff. They are always so helpful."

Florica Tranca

January 11, 2023

5  out of  5 rating by Florica Tranca
"good customer service , very good price for insurance."

Adrian Tranca

January 11, 2023

5  out of  5 rating by Adrian Tranca
"Amazing experience, Melissa and her team are always quick to respond to me. Love the mom and pop aspect!"

Angelina Yarichevskaya

December 30, 2022

5  out of  5 rating by Angelina Yarichevskaya
"Amazing service! That’s my first time doing business with StateFarm and I’m very pleased! Within few hours I was able to get quote, activate my policy and get my virtual card. Process of switching was so easy and saved me lots of money! Highly recommend!"

Антонина Яричевская

December 29, 2022

5  out of  5 rating by Антонина Яричевская
"I was very pleased with my experience with State Farm team! Not only workers were extremely nice and helpful, I also saved more then 50% by switching to them."

Kristin L

December 6, 2022

4  out of  5 rating by Kristin L
"Local State Farm agent services available. Very knowledgeable and kind."

June Langford

July 15, 2022

5  out of  5 rating by June Langford
"Great office very helpful and friendly. I had a billing issue and got it taken care of ASAP. They have wonderful customer service."

Pat Marsala

July 6, 2022

5  out of  5 rating by Pat Marsala
"Great service and friendly! I recommend!"

Iva H

June 22, 2022

5  out of  5 rating by Iva H
"I've been a customer for years, the agents are amazing and very helpful always answering my questions and trying to help with any issues I may have. Katarina is wonderful she is always so helpful and pleasant to talk to."

Andjela Ajdarevic

May 27, 2022

5  out of  5 rating by Andjela Ajdarevic
"They’re the best and the nicest!"

S C

March 30, 2022

5  out of  5 rating by S C
"Great service and very reasonable prices. Been customer for many years."

Kyrstin Kovach

March 18, 2022

5  out of  5 rating by Kyrstin Kovach
"They have been incredibly helpful over the 6 years that I have been with them. 10/10 would recommend"

Al L.

March 18, 2022

5  out of  5 rating by Al L.
"I’ve had renters insurance through Melissa for two years and have consistently had amazing service! Melissa and Katarina are very responsive and helpful. Happy to be a customer here with them!"

Greg L

March 18, 2022

5  out of  5 rating by Greg L
"I have been a customer of Melissa for over two years now and have always received great service and communication. Katarina and Alex who work with Melissa have been super helpful as well and I always look forward to speaking with them whenever I have a question about my policies. Thank you!"

Elizabeth Haggard

February 28, 2022

5  out of  5 rating by Elizabeth Haggard
"Alex was awesome! He was super helpful an went the extra mile. Keep doing awesome! Helped us save a bunches. Definitly recommened him!"

Nikole Read

February 17, 2022

5  out of  5 rating by Nikole Read
"awesome customer service! got a quote over the phone and Alex was amazing and helped me make the choice to switch easy and painless <3 happy to be dealing with some awesome people"

Jennifer Bloom

January 28, 2022

5  out of  5 rating by Jennifer Bloom
"I’ve been with Melissa for quite some time. Melissa and Alex have always been so helpful and informative every time I need them. They are the best!"

Shawn McWilliams

December 9, 2021

5  out of  5 rating by Shawn McWilliams
"I just switched my insurance to State Farm with Melissa and Alex’s assistance (they actually did all of the work). Not only did I save over 50% by switching agencies but I’ve never experienced such amazing customer service. I was treated like a member of their family from start to finish. I can’t say enough good things about my experience. If you’re getting your insurance elsewhere you owe it to yourself to contact them. You definitely won’t regret it!!"